RETURN / Refund POLICY

Products can be returned if they are unused.

Please note that there will be applicable shipping charges for the return. Due to the larger packet size, the shipping amount may be higher than usual. To accommodate this, we will deduct shipping charges and refund the remaining amount to the customer upon successful return and inspection of the product if the product is okay, and if there's any tye of damage we have to charge

If a customer confirms an order and subsequently denies receipt due to a different product or size issue, we will have to charge the amount of shipping.

Customers have the option to exchange a product if they wish to do so. However, please be aware that shipping charges for the exchange are mandatory.

Refunds will be initiated four days after we receive the returned product. It is important to note that if a customer places an order and decides they do not want it, shipping charges will be applied.

In order to acquire a refund and/or exchange you are requested to write to our support team at Build_mart@yahoo.com